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Contact Us


OneCard ID Services is located on the lower level of the Holmes Student Center on the corner of Lucinda Avenue and Normal Road. Our office is across the hall from the University Bookstore - Huskie Books & Gear. We will be glad to answer any questions you have or help troubleshoot your OneCard ID. We will try to return your message by the next business day.

Office Location:
OneCard ID Services
NIU - DeKalb Campus
Holmes Student Center
Ground Floor

Mailing Address:
OneCard ID Services
Northern Illinois University
1425 W. Lincoln Highway
DeKalb, IL 60115-2828

Phone: (815) 753-9569
FAX: (815) 753-9080

Email:, or fill out our email form

Hours of Operation:
Monday - Friday from 8:15 a.m. to 4:00 p.m.

Closed Saturday, Sunday, and university holidays

MyOneCard Account Information Access:
Log in to MyOneCard with your student Z-ID and password to access your OneCard account information 24/7.