Frequently Asked Questions - Records/Transcripts


Records/Transcripts

  1. How do I obtain a transcript?
  2. What is the turnaround time to get a transcript mailed?
  3. How can I track my transcript request?
  4. How do I change my name on my records and transcript?
  5. How do I take a class at Northern Illinois University?
  6. How do I drop or withdraw from a class? Are there deadlines and how do I find out what they are?
  7. How can I find out when and where a class is meeting?
  8. Where can I obtain a listing of all of the on- or off-campus courses offered by the university?
  9. How do I keep my information from being available to the public?
  10. How soon can I get my grades after I take my final exam?
  11. My instructor filled out a change of grade form and sent it to Registration and Records. Why hasn't my grade been changed yet?
  12. How do I calculate hours that are needed in reaching a certain GPA?
  13. How do I calculate my major GPA?
  14. How do I obtain my Z-ID number?
  15. Where can I obtain help with my Northern Illinois University email address?
  16. Why haven't I received a bill for my classes from the university?
  17. How long does it take to process an admissions application?
  18. Are freshman students allowed to live off campus?
  19. Where can I obtain a copy of my university medical record?
  20. Where does a faculty member obtain help with blackboard?

1. How do I obtain a transcript?

Present your photo ID at the Office of Registration and Records in Williston Hall 220. The cost is $8.00 per official transcript. There is no charge for unofficial transcripts. If you will be mailing or faxing a request please read the information on requesting transcripts.

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2. What is the turnaround time to get a transcript mailed?

A transcript is typically processed in  2-3 business days, assuming all required information is included in the request. The time may vary during heavy request weeks typically e.g. the end of the semester.

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3. How can I track my transcript request?

Visit us in person WH 220 or call the transcript office at 815-753-0681.

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4. How do I change my name on my records and transcript?

In order to change your name on your official records and transcript, you will need to provide a copy of your Social Security Card with your new name. Name changes can be made by visiting the Office of Registration and Records, Williston Hall 220 and showing your picture ID and Social Security Card. If you are unable to come in person, we require a signed request with a copy of your SSN card to be mailed to the office.

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5. How do I take a class at Northern Illinois University?

Once a new student has attended Orientation and has concluded his/her advising appointment, the student can register for classes. Information about the academic programs offered at the university is available in the current Undergraduate Catalog. Graduate level students should contact the Graduate School at 815-753-0395.

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6. How do I drop or withdraw from a class? Are there deadlines and how do I find out what they are?

Drops can be handled through MyNIU depending on the date of the attempted drop. All other drops and withdrawals after the deadline must be brought to your major college office. Drop deadlines vary from semester to semester. A list of dates can be viewed on the semester dates and deadlines page.

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7. How can I find out when and where a class is meeting?

This information is available on the find courses page. A day(s) of the week indicator, time and location of the class is available with each course. A student may also contact the Registration and Records office at 815-753-0681 for any questions concerning a class or his/her schedule.

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8. Where can I obtain a listing of all of the on- or off-campus courses offered by the university?

A listing is available on the find courses page.

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9. How do I keep my information from being available to the public?

NIU incorporated “MyNIU Shared Access.” This functionality allows a student to grant, up to 2 individuals, access to their student data. The student can choose and limit the information that the individuals may view. NOTE: MyNIU Shared Access will override FERPA for disclosure (or non-disclosure of student information). For more detailed, information, go to http://www.niu.edu/erptraining/myniu-sa/sharedaccess.shtml. Students who don’t remember their ZID and/or password will need to contact the Division of Information Technology (DoIT)  ServiceDesk at 815 -753-8100.

Any student who previously submitted a “Request to Prevent Disclosure of Directory Information” and wants to retract that document can do so either through MyNIU or complete a “Retraction of Request to Prevent Disclosure of Directory Information“ form and submit in person to the Office of Registration and Records. Please make certain to bring proper student identification to the office when making this request. 

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10. How soon can I get my grades after I take my final exam?

Grades are posted each semester on MyNIU following finals week.

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11. My instructor filled out a change of grade form and sent it to Registration and Records. Why hasn't my grade been changed yet?

There may be different reasons for this, such as needing appropriate signatures from different university personnel. The most obvious reason would be that the grade changes are processed in the order in which they are received, and at times, a large number of changes must be processed. Questions about a change of grade may be directed to the Office of Registration and Records at 815-753-0681.

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12. How do I calculate hours that are needed in reaching a certain GPA?

To calculate this information, use the GPA Calculator.

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13. How do I calculate my major GPA?

The Undergraduate Catalog (specifically the University Graduation Requirements section) has detailed information pertaining to major GPA calculations. A student's major GPA is calculated using all courses taken in the major department unless the department states otherwise.

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14. How do I obtain my Z-ID number?

Call the DoIT Service Desk at 815-753-8100.

For more information, visit the DoIT website.

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15. Where can I obtain help with my Northern Illinois University email address?

Call the DoIT Service Desk at 815-753-8100.

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16. Why haven't I received a bill for my classes from the university?

Billing questions are handled directly by the Bursars Office at 815-753-1885 or via email at bursar@niu.edu

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17. How long does it take to process an admissions application?

It depends on the student's classification and is dependent upon the submission of all necessary paperwork to the university. Typically, an undergraduate application takes 2-3 weeks to process, a graduate application 3-6 weeks. You can check your application status at http://www.niu.edu/admissions/freshman/next-steps/index.shtml

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18. Are freshman students allowed to live off campus?

All single, new freshman students who will not have reached their 21st birthday by September 1, and who are not residing with their parents or legal guardians, or are not the custodial parent of a dependent child, must live in University residence halls as long as space is available. If students required to live on campus do not sign up for housing, they will be automatically charged for a double room. More information can be found at http://www.niu.edu/housing/faq/contracts/index.shtml 

University housing policy requires that all single students classified as freshmen (under 30 hours of college credit) who have not reached the age of 21 and are not residing with a parent or legal guardian must live in university residence halls as long as space is available. Other students may also apply for rooms in the residence halls.

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19. Where can I obtain a copy of my university medical record?

Contact Health Service Records and Release at 815-753-1318.

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20. Where does a student or faculty member obtain help with Blackboard?

Contact the DoIT Service Desk at 815-753-8100. Or you can get online assistance for Blackboard.

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If you have any questions that were not addressed here in this FAQ, please feel free to contact the NIU Office of Registration and Records by phone 815-753-0681 or by e-mail at regrec@niu.edu.