Work orders - Physical Plant - NIU Facilities Planning & Operations

Physical Plant

Work Orders

How to submit Work Order Requests

Work order requests can be submitted to the Physical Plant's Work Order Desk by any of following methods:

Information required

The following information should be provided when you submit a work order request:

  • Location (Building, Room #, etc.)
  • Detail of requested services
  • Craft(s) Needed (if known)
  • Individual Requesting Services
  • Individual's Phone #
  • Contact Person
  • Cost Center (if services are not for maintenance purposes)

A list of typical billable services and maintenance services is available for reference.

Work Order Requests should be submitted to the Work Order Desk for services from the following:

  • Carpenters
  • Electricians
  • Elevator Repair
  • Grounds (only for services relating to special events and non-routine service requests)
  • Key Control
  • Masons
  • Painters
  • Plumbers/Pipefitters
  • Refrigeration
  • Roofer
  • Sheet Metal
  • Heat/Frost Insulation

Questions relating to work order charges

If you have a question relating to a work order charge that you have received, you can call the following to answer your questions or concerns.

  • Work Order Desk, (815) 753-1741

Questions relating to services received from Building Maintenance

If you have a comment, question or concern on scheduling, quality of, problems, etc. of Building Maintenance services (Carpenters, Electricians, Elevator Repair, Key Control, Masons, Painters, Plumbers/Pipefitters, Refrigeration, Roofer, Sheet Metal, and Heat/Frost Insulation) relating to a work order request, you can call the following individual:

  • Physical Plant Director, (815) 753-6255

For further information call (815) 753-1741 or e-mail workorder@niu.edu.