Skip navigation

Contact Us


If you have a question about housing, moving in, or something else, we're here to help! You can also check out frequently asked questions online.

All general inquiries
Neptune East 101
Monday through Friday, 8 a.m. – 4:30 p.m.
Fax: 815-753-9669
Room Sign Up, Room Changes
Contract Releases
Request a Contract Release
Residence Hall Tours
Request a Tour
Facilities Concerns, Room Repairs, Laundry, Bed Lofting
Online Work Request
Monday through Friday, 8 a.m. - 4:30 p.m.
After hours: Call your hall's front desk
Packages, Mail, Room Lockouts, Checking In or Out
Front Desks
  • Gilbert: 815-753-3110
  • Grant: 815-753-1994
  • Neptune: 815-753-1725
  • New Hall East: 815-753-7631
  • New Hall West: 815-753-7633
  • Stevenson: 815-753-0371
Computing/Network Issues, Cable Television
Roommate Concerns

Talk to your Community Advisor first. If you can't reach a satisfactory resolution, contact your building's Hall Director below.

Neptune NorthEric Glasby

Neptune EastKaren Clinton-Earl

Stevenson ANicholas DeGraw

Stevenson BSamantha Rengstorf

Stevenson CAmanda O'Connor

Stevenson DRebecca Borowiak

GilbertLoreal Patterson

GrantSamantha Latham

New Hall WestElbia Del Llano Menendez

New Hall East (Odd Numbered Clusters)Tyler Maruschak

New Hall East (Even Numbered Clusters)Benjamin Cardenas

Northern View CommunityLeonard Zongo

Student Employment
Current Housing Job Listings
Current Dining Job Listings
Other Staff
Full Staff Directory

Housing and Residential Services

Contact Us

Housing on Facebook