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Frequently Asked Questions

How does the Emergency Notification System work?

The university's Emergency Notification System may be used to to distribute important information via text message, recorded phone message and/or email. The system will use the mobile phone number that has been provided by students and employees through MyNIU. This is just one component of the university’s emergency notification plan. See Types of Bulletins for information on safety bulletins and the channels of communication that can be utilized to provide timely warnings to the campus community.

How will I know the message is from NIU?

All text messages from the NIU Emergency Notification System will come from 893-61. You may want to add that code to your phone’s contacts under “NIU Safety Bulletin” so you recognize the name when the message comes through. Emails will come from safetybulletin@niu.edu and will be sent to your niu.edu email address. All emails will come from NIU Safety Bulletin at an everbridge.net address. Everbridge is our emergency notification system vendor. The emails from that domain are legitimate.

What do I do when I receive an emergency notification message?

The message will give you a very brief description of the situation and tell you if you need to take action. Text messages have a 140 character limit, so the message will be brief. See Safety Bulletins for detailed information. The system will ask you to confirm receipt of the message. This helps the university know that the message was received.

Does it cost anything to subscribe to the Emergency Notification System?

There is no charge to sign up for this service. Your cell phone carrier might charge you to receive text messages, so please check your plan. If your plan includes unlimited text messages, you will not be charged.

How do I subscribe to NIU's Emergency Notification System?

NIU students and employees are automatically subscribed to the service via their contact information in MyNIU. See www.niu.edu/emergencyinfo/register for information on how to update your mobile phone number in MyNIU.

Who can subscribe to NIU’s Emergency Notification System?

The primary purpose of this service is to notify the immediate campus community as quickly as possible in the event of an emergency situation so it is only available to NIU students, their families and NIU employees. The following methods are available to the general public:

How do parents subscribe to the system?

NIU students have the ability to register up to two emergency contacts to receive NIU Emergency Alerts. These contacts can be parents, spouses, family members or anyone else. The primary purpose of this service is to notify the people on campus as quickly as possible when an emergency occurs. Notifications will be sent to the parents, spouses and others AFTER a message has been sent to all students and employees.

My cell phone number has changed and I'm no longer receiving alerts. What do I do?

You can update your cell phone number by logging in to MyNIU, and updating your phone number under Personal Information.

Will I still receive emergency notifications after I graduate or leave the university?

Contact information for the system is updated daily, so once you graduate or leave, you will be removed from the system. Parents, when your child graduates from NIU, your numbers will be deleted from his or her account. If you are listed on the account of another child who is still enrolled, you will continue to be registered.