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NIU AccountIDs & Passwords

Active Students/Employees: Change Your Password        Applicants/Alumni/Retirees: Change Your Password

Self-Service Password Reset (SSPR): active November 6, 2017

In the past three years, the Division of Information Technology (DoIT) has performed approximately 20,000 password resets over the phone each year. IT Service Desk management has estimated the cost of this service at close to $120,000/year. To save money and make use of the self-service password reset (SSPR) technologies that many of us already use on a regular basis with banks, Amazon, and Google, NIU will implement true SSPR for all active faculty, staff, and students in November 2017.

The Microsoft-based SSPR will ask you for alternate contact methods (text to a phone; call to a phone; non-NIU email address). And then when you need to change your password or if you've forgotten it entirely, SSPR will use one of your stored contact methods to assist you.

Adding Your Contact Information

  • O365 Users ( If you read your email on a web browser, then you'll see a new message after logging in the first time after SSPR is implemented.
    • When prompted, enter your cell phone number and alternate, non-NIU email address.
    • Then click to Verify each method or you'll be asked for the information again the next time you login.
    • If you find your NIU email address already populated, click Verify to change it to a non-NIU email address.
  • Outlook Client Users: You won't be able to add your alternate contact methods in the Outlook client itself. Please login at and follow the instructions above. 

Active Students/Employees: Change SSPR Contact Info 

Adding your contact information here does not change what you already have in MyNIU. If you need to change your contact information there, please login at

Changing Your Password

Like before, everyone will change their passwords at

  • Active Employees/Students: User ID is your full email address (ex. Employees: / Students:
  • If you've forgotten your password but have already entered your alternate contact information, then you'll be able to use self-service password reset.
  • If for some reason, you have failed to enter and verify your alternate contact information and you've forgotten your password, you must still call the IT Service Desk at 815-753-8100. They will reset your password and ensure that you enter your contact information so that you don't need to call again.

Looking Up Your NIU Account ID

All employees, applicants and admitted students are assigned unique and permanent AccountIDs (A-IDs and Z-ID's respectively). Student employees will be issued an employee AccountID (A-ID) for all work-related duties. This account is managed separately from the student Z-ID.

Active NIU employees and students (admitted or enrolled) can retrieve their AccountID by searching the NIU Directory (  Student Applicants must call the IT Service Desk at 815-753-8100 for assistance. 

Passwords Must:

  • be at least 10 characters and no more than 128 characters long;
  • not include any part of your name or AccountID; and
  • must contain characters from three of the following five categories:
    • Uppercase characters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters
    • Lowercase characters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters
    • Base 10 digits (0 through 9)
    • Nonalphanumeric characters: ~!@#$%^&*_-+=`|\(){}[]:;"'<>,.?/
    • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.